If you need help with Fitopoly, contact us at support@fitopoly.app.
Use the support address above for account help, bug reports, product questions, and store-related issues. This page adapts to the product and domain you accessed, so the contact address always matches the active site.
When you contact support, include a short description of the issue, the device or browser you are using, and any screenshots or steps that help reproduce the problem. This section is intentionally generic and can be refined per product later.
The questions below are specific to the product you accessed.
Fitopoly turns your real-world movement into a game. When you walk, run, or bike, you earn progress on the map, capture territory, and help your team expand its control.
For the best experience, keep Fitopoly running while you move. Depending on your device settings, background location and battery-saving modes may affect tracking accuracy.
Make sure location permissions are enabled and that battery optimization is not restricting the app. Poor GPS signal, low-power mode, or closing the app during an activity can also cause tracking issues.
If you need help, found a bug, or have feedback, contact us through the support form or email listed on this page. Include your device type, OS version, and a short description of the issue so we can help faster.